Select a Season





  • Did you know... The air filter in your heating and air conditioning system should be changed to maintain maximum efficiency of the system.


Appliances - Refrigerator

  • Clean the condenser coils under the refrigerator with a long brush that can be purchased at a local hardware store.


  • Granite countertops are porous and thus should be re-sealed annually. You can use a standard granite sealer kit available at any local home center. (To test if your granite countertops need to be resealed, drip a few droplets of water on the countertop. If the water beads up, the sealer is still doing its job. If not, sealer should be applied.)

Electrical - Breakers and Outlets

  • Test the operation of the GFCI and AFCI breakers to ensure they are doing their job to protect you and your family.

Home Exterior - Brick *

  • Clean your brick every 1-2 years with a garden hose and stiff bristled brush.

Home Exterior - Grading/Exterior Drainage *

  • Gutters, downspouts, and splash blocks should be kept unobstructed and maintained to divert water away from the foundation.
  • Be aware when planting new landscaping or building decks/patios to not affect designed drainage patterns in your yard.

Home Exterior - Shutters and Trim *

  • Clean shutters and trim every year with a garden hose and a mild household cleaning detergent and clean from top to bottom.

Home Exterior - Siding *

  • Clean siding every 1-2 years using a garden hose and soft bristled brush.

Home Exterior - Stucco *

  • Clean stucco every 1-2 years with a garden hose and a mild household cleaning detergent and clean from top to bottom.

Home Safety - Fire Sprinklers

  • The water flow of your sprinkler system should be tested every year.

Home Safety - Security System

  • The backup batteries must be replaced periodically and the system tested according to manufacturer's guidelines to ensure it is in reliable working condition.

Home Safety - Smoke Detectors

  • Your smoke detectors are powered via electricity, however they have a battery backup in the event the power goes out. The detectors and backup batteries should be tested monthly to ensure they are still functioning properly.
  • Keep dust off of the detectors by gently vacuuming the outside of the unit once a month.

Home Safety - Storm Preparation

  • Make sure any areaway drains and overflow drains are free of debris.
  • Make sure the sump pump outlet and sump pump are working properly. Check often.
  • Secure any loose patio furniture, umbrellas or trash cans that can be blown around.
  • Make sure there is nothing impeding or blocking water flow from the exterior down spouts and drains.
  • If the power does go out, contact the utility company immediately. With no power, the well, sump pump, or ejector pits will not operate. In this case, do not use the basement bath.
  • Fill some containers or a bath tub with water for regular water use. Each toilet will have enough water in the tank for one flush. You can remove the tank lid and manually fill with water to the fill line for additional flushes.
  • Gas cook tops will still be operational by using a lighter when you turn on the burners to the ignite position.
  • Unplug any exterior yard lighting fixtures plugged in to outlets.
  • Keep garage doors closed during the storm.
  • Monitor the rain water in the areaway.
  • Have emergency kit available with flash lights and batteries.
  • Contact Customer Service

    While drastic weather conditions and power outages are not covered by your warranty, if you should have questions or are in need of direction, please contact our Customer Care Center via phone (phone numbers below) or via an online request.

    Ryan Homes Customer Care (877) 550-7926
    NV Homes Customer Care (877) 507-0057
    Heartland Homes Customer Care (855) 583-6844
  • With a hurricane you can expect high winds and a great deal of rain. Please take the extra time to be proactive in preparing your home for this event. Please consider the following reminders:

HVAC - Heating and Cooling

  • Check air filters monthly and replace as needed. Do not operate your system without an air filter in position.
  • Establish a regular maintenance program with your HVAC contractor. The heating and cooling system should be checked and cleaned professionally a minimum of once a year.

HVAC - Humidifiers

  • The water panel evaporator and unit filtering system should be changed and cleaned annually prior to the start of the Fall season. See your owner's manual for instructions or contact your HVAC contractor to schedule service.
  • Turn off the humidifier when you use the air conditioning. The additional moisture can cause a freeze-up of the cooling system. There is ample ambient moisture in summer air; if your humidifier adds more, it can overwork the air conditioner and reduce its cooling effect.
  • When replacing the Water Panel Evaporator do not clean the grit out of the bottom of the tray. This grit provides smooth drainage for the water running down the evaporator.

Interior Finish & Details - Caulking

  • Caulking in wet areas such as showers and tubs must be maintained by the homeowner regularly.

Plumbing - Faucets

  • Occasional cleaning of the aerators on your faucets (normally every three to four months) will allow proper flow of water. The city or municipality water department controls the overall water pressure.

Plumbing - Pipes and Drains

  • If a plumbing fixture is left unused, it should be turned on at regular intervals to replace evaporating water and to ensure that the trap barrier remains intact.

Plumbing - Septic System

  • Many jurisdictions require proof of an annual inspection of your septic system. We recommend you utilize a licensed, septic system inspector than can also perform periodic maintenance to your system.

Windows & Doors - Windows

  • Clean the outside of your windows using the same cleansers as recommended for the inside.
  • Always lock windows when not in use to obtain proper seal to keep air and moisture from entering the home.
  • Windows are constructed with small holes called "weep holes" to allow water to drain from the windowsill. Weep holes should not be blocked by tape, caulk or debris to prevent them from draining properly.
  • The window sash may periodically need to be lubricated to ease operation of the window. Verify that the lubricant is compatible with vinyl; the manufacturer recommends spray furniture polish.